Privacy Policy
Effective Date: October 20, 2026
This Privacy Policy explains how Progressive Language Arts Co., Ltd. ("we," "us," or "our") collects, uses, discloses, and protects your personal data when you visit our website https://www.kidstalk.kids (the "Site") or enroll in our educational programs.
We operate in strict compliance with the Thailand Personal Data Protection Act B.E. 2562 (2019) ("PDPA").
1. Data Controller Information
If you have any questions, complaints, or wish to exercise your data protection rights, please contact our Data Protection representative:
Data Controller: Sarisa Raktham
Business Name: Progressive Language Arts Co., Ltd.
Address: 180 Soi On-nut 70/1 lane 2, Prawet, Khet Prawet, Bangkok 10250 Thailand
Email: ceo@kidstalk.kids
Phone: +66-092-545-4428
2. Children’s Personal Data (Crucial Notice)
Our services are designed for children and teens aged 6 to 17. We do not knowingly collect personal data directly from minors under the age of 20 without verifiable parental or legal guardian consent. If you are a parent or guardian and discover that your child has provided us with personal data without your permission, please contact us immediately at ceo@kidstalk.kids so we can delete the information or secure proper legal consent.
3. Personal Data We Collect
We collect data you provide directly to us, as well as data automatically generated by your interaction with our Site via our platform hosting provider (Wix) and integrated applications (such as Site Booster).
• Identity Data: Name, surname, or similar identifiers of parents, guardians, and students.
• Contact Data: Billing address, email address, and telephone numbers.
• Transaction Data: Details about trial lesson bookings, course enrollments, payments, and services purchased. (Note: We do not store raw credit card details; these are securely handled directly by our integrated payment gateways).
• Technical and Usage Data: IP address, browser type, operating system, and data regarding how you use and navigate our website via cookies.
4. Purpose and Legal Basis for Processing Data
We will only process your personal data when we have a valid legal basis under the PDPA:
• Consent: For sending marketing newsletters or utilizing non-essential tracking cookies (which you can accept or decline via our cookie banner).
• Contractual Necessity: To process your bookings, fulfill free trial requests, register students for classes, and manage student accounts.
• Legal Obligation: To comply with financial reporting, taxation, and accounting laws in Thailand.
• Legitimate Interests: To improve our website performance, use SEO optimization tools (like Site Booster), and ensure website security.
5. International Data Transfers
Our website is hosted on the Wix platform. Therefore, your personal data may be transferred to, stored, and processed on secure servers located outside of Thailand (including the United States, Europe, or Israel). By providing your data or interacting with the site, you acknowledge that your data will be transferred across borders to our cloud service provider, which maintains strict data security standards.
6. Data Retention Period
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements.
• Contact or trial lesson requests: Retained for 2 years from your last interaction if no enrollment follows.
• Active student/parent accounts: Retained for the duration of your relationship with us, plus up to 5 years after contract completion for tax and legal compliance.
7. Your Data Subject Rights Under the PDPA
As a data subject in Thailand, you (and parents acting on behalf of minors) hold the following legal rights:
• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request that we correct inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request that we delete your data when it is no longer needed or if you withdraw consent.
• Right to Withdraw Consent: Withdraw consent at any time for data processed based on consent (e.g., marketing or cookies).
• Right to Restriction: Request that we limit how we process your data.
• Right to Data Portability: Request your data in a structured, machine-readable format.
• Right to Object: Object to the processing of your data for direct marketing purposes.
To exercise any of these rights, please submit a written request to ceo@kidstalk.kids. We will respond to your request within 30 days as required by law.